Privacy Policy for Estúdio Cena Viva

This privacy policy explains how Estúdio Cena Viva ("we", "us", or "our") collects, uses, and protects your personal data when you use our online platform or interact with our services. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Brazilian data protection legislation.

Information We Collect

We may collect and process various types of personal data when you use our service, depending on your interaction with our online platform. This may include:

Information you provide to us directly: - Identity and contact data, such as your name and address. - Profile data, such as information you provide when creating an account or profile, if applicable. - Communications data, including information you provide when you contact us or correspond with us. - Transaction data, related to purchases or services you obtain from us.

Information we collect automatically: - Technical data, such as your IP address, browser type, operating system, and other technical information about the devices you use to access our online platform. - Usage data, information about how you use our service, including the pages you visit, the time you spend on our online platform, and your activities. - Cookie data, collected through cookies and similar technologies (see the Cookies section below).

How We Use Your Information

We use the personal data we collect for various purposes, including:

- To provide and maintain our service: Processing your data to deliver the services you request, manage your account, and facilitate access to online content. - To process transactions: Handling payments and fulfilling orders or service requests. - To communicate with you: Responding to your inquiries, sending you service updates, and providing support. - To improve our service: Analyzing usage data to understand how our online platform is used and identify areas for improvement, troubleshooting, and testing. - For legal compliance: Complying with legal obligations and protecting our legal rights. - For our legitimate business interests: Such as detecting security threats, fraud, and other malicious activity, provided that these interests are not overridden by your data protection rights.

Legal Basis for Processing

We process your personal data based on several legal grounds, as permitted by applicable data protection laws:

- Your consent: Where you have given us clear consent to process your personal data for a specific purpose. - Performance of a contract: Where the processing is necessary for the performance of a contract with you, such as providing access to a course or service you have purchased. - Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject. - Legitimate interests: Where processing is necessary for our legitimate interests (or those of a third party), and your fundamental rights do not override those interests.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data, the purpose of processing, and legal or regulatory requirements.

Data Sharing

We may share your personal data with third parties in the following circumstances:

- Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as payment processing, data storage, hosting, and technical support. These providers are contractually obligated to protect your data and use it only for the purposes specified by us. - Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). - Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

We do not sell your personal data.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:

- The right to access: You have the right to request a copy of the personal data we hold about you. - The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. - The right to erasure: You have the right to request that we delete your personal data in certain circumstances. - The right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances. - The right to object to processing: You have the right to object to our processing of your personal data in certain circumstances, such as for direct marketing. - The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller, where technically feasible. - The right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the physical address provided in the Contact Information section below.

Cookies and Similar Technologies

Our online platform may use cookies and similar technologies to enhance your experience, analyze usage, and provide certain functionalities. Cookies are small text files placed on your device. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or damage. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not directed at individuals under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our online platform. Please review this policy periodically for any changes.

Contact Information

If you have any questions about this privacy policy or our data practices, you may contact us in writing at:

Estúdio Cena Viva
Rua Augusta, 1508
São Paulo, São Paulo, 01305-000
Brazil

We use cookies to improve your experience on our site. By continuing to use this website, you agree to their use. Learn more about our Privacy Policy.